If you look through our list of DNA sequencing facilities reviews you will notice that only 5 of the more than 300 facilities listed publicly acknowledge using PeakTrace, despite 93 sites using it (as of October 2015). Why won’t the other 88 let us say they are using PeakTrace? It is not because they think the product is bad, or that we have not asked them!
The simple answer is they don’t want their competitors to know about PeakTrace. The DNA sequencing service market is very competitive and the facilities using PeakTrace want to keep it all to themselves. The last thing they want is their competitors to start using PeakTrace. When you have access to software that can turn your traces from the top image (called with the KB basecaller) into the bottom image (called with the PeakTrace basecaller) then you know you are onto something fantastic that gives your business a massive edge. If you are at all rational you don’t want your competitors using PeakTrace too. Such are the woes of a business selling a product that is truly unique and valuable.