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How to Generate a cmDust File

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If you are having problems getting the Auto PeakTrace or the Linux PeakTrace software working, you may be requested to generate a cmDust file. This file is created by the cmDust utility, which is installed as part of the CodeMeter Runtime. The cmDust file provides us with a diagnostic of your system and can help us identify the cause of the problem(s) you are experiencing.

If requested by Nucleics (or your local supplier) to generate and send a cmDust file, these are the steps for both Windows and Linux.

Windows

  1. Open the cmDust utility. You can find it in the CodeMeter Start Menu folder, under Tools.Windows Start menu with CmDust highlighted in the CodeMeter Tools folder
  2. Once selected, cmDust will generate a text file called cmDust-Result in your current User folder.CmDust-Result file open in Notepad, showing system diagnostic information
  3. Email this file to Nucleics (or your local supplier).

Linux

  1. Open a shell on the Linux machine which has the USB key.
  2. Type: 
    cmu --cmdust --file <file_name>
  3. Email the output file to Nucleics or (your local supplier)